Tom, Alpine's technician, arrived on time, was professionally polite, very courteous and seemed like an overall nice guy. Moreover, Tom was respectful of the current Corona virus issues and social distancing protocols. Due to the temperature being below 60 degrees (late March), the complete air conditioning inspection had to be postponed until outside warmer temperatures arrive. Tom did a great job of inspecting and cleaning our furnace (honestly, we don't recall our furnace running so quietly). We would definitely like Tom to come back out and complete the air conditioning inspection when weather permits.
Response from the owner:Terry,
Thanks for those kind words. I will be relaying this to my team. I can assure you all Alpine technicians have the same sense of care and understanding for the customer and equipment as Tom does. We look forward to our next interactions with you and your system.
